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Choosing a Tax Agent –
Maximise Your Tax Refund

How to choose a tax agent in Australia — what to look for, registered agents, TPB licensing and why GoTax CA-reviewed returns make the difference.

Registered Tax Agent · ATO-Compliant · Encrypted Systems
Choosing a Tax Agent

Choosing a Tax Agent – Get It Right and Get the Most From Your Refund

Written by Mark Walmsley CA — Chartered Accountant and Registered Tax Agent (TPB 25498770)

Last updated 11 May 2026

Choosing the right tax agent is the single biggest decision you make before lodging your tax return. GoTax is a registered Australian online tax service — real Chartered Accountants, fixed prices from $35, and 40 years of tax practice experience. Get your maximum refund without the cost, wait, or stress of a traditional tax agent.

Why Choosing a Tax Agent Matters

Picking a tax agent isn’t just about filling in a form. It’s about trust, accuracy, and getting the biggest refund possible without landing yourself in trouble with the ATO.

A good tax agent knows the deductions you can claim, the mistakes to avoid, and how to keep your return ATO-compliant. Under Australian law, only registered tax agents can legally lodge a tax return on your behalf and charge a fee for doing so. The right one also saves you time, money, and headaches.

What to Look For in a Tax Agent

 

 What You Need

 Why It Matters

 How GoTax Delivers

 Registered with TPB  

 Legally required to lodge   returns for a fee

 Yes — TPB Registration   25498770

 Clear fixed pricing

 No surprise bills after   lodgement

 From $35 (individual) to   $140 (ABN/business)

 Experience

 Fewer errors, better   deduction knowledge

 40 years of Australian tax   practice

 Simple online   process

 Lodge from home, no   appointment needed

 Step-by-step guided online   system

 ATO-grade security

 Your financial data must be   protected

 ISO/IEC 27001:2022   certified servers

 Real agent support

 Humans review your return   before ATO lodgement

 Every return reviewed by a   Qualified Accountant

 

GoTax vs eTax vs myGov — Which Is Right for You?

There are three main options for Australians doing their tax return online. Here’s how they compare:

 

 Feature

 GoTax

 etax 

 myGov / myTax (

Cost

 $35 – $140 fixed

 From ~$99 

 NA

Registered Tax Agent reviews return

 Yes — every return

 Yes 

No — DIY only

Chartered Accountant oversight

Yes — Mark Walmsley CA

 Not specified

 No

 ATO lodgement

 Yes

 Yes

 Yes (self-lodged)

Deduction guidance built in

 Yes — prompts and alerts

Yes

 Basic

Errors corrected before lodgement

 Yes — agent review

 Yes — agent review

 No — user responsible

 If ATO queries your return

 GoTax supports you

etax supports you

 You handle it alone

 Privacy — data stays in Australia

 Yes — ISO 27001:2022 certified

 Yes

 Yes — government system

 Can lodge after 31 October deadline

 Yes — registered agent extension

 Yes — registered agent extension

 No — standard deadline applies

 Price transparency

 Full fixed prices published

 Check their site

 NA

 Experience (years)

 40 years (since 1986)

 Est. since 1998

 ATO system — no advisory role

 

* eTax pricing and features: verify at etax.com.au as these change. GoTax pricing correct as at 11 May 2026.

 

The key difference: myGov is free but entirely DIY — there’s no registered agent reviewing your return before it goes to the ATO. eTax and GoTax both provide registered agent review. GoTax does it for less, with a Chartered Accountant who has 40 years of hands-on Australian tax experience.

 

GoTax vs a Traditional Tax Agent

 

Feature

Traditional Tax Agent

GoTax

Appointment required

Yes — often weeks wait

No — lodge anytime, anywhere

Cost

$150–$400+ for individual returns

From $35 to $140 fixed

Wait time for lodgement

Up to a week or more

Same day in most cases

Process

Paper forms, manual data entry

Digital, guided, plain English

Agent qualification

Varies

Chartered Accountant — 40 years experience

Available 24/7

No — office hours only

Yes

 

Ready to Lodge?

There are plenty of tax agents out there, but none quite like GoTax. We’re Australia’s fast, affordable online tax service — powered by real Chartered Accountants who have been doing this since 1993.

Not sure what your refund might be? Use our free Tax Calculator for an instant estimate before you start.

Lodge your tax return at www.gotax.com.au — simple, secure, and trusted by over 70,000 Australians.

 

Frequently Asked Questions

Do I have to use a registered tax agent?

Yes. Under Australian law, only registered tax agents can charge a fee to lodge your tax return. GoTax is registered with the Tax Practitioners Board (TPB Registration 25498770). Verify us anytime on the TPB register.

Are online tax agents safe to use?

Yes. GoTax uses ATO-grade encryption and holds ISO/IEC 27001:2022 certification for information security management — the international benchmark for data security. Your data is stored on Australian servers.

How much does a tax agent cost?

With GoTax: Quick Tax Return $35 · Full Individual Return $65 · ABN, Contractor, Small Business, Rideshare, Rental Property, Freelancer, and Self-Employed returns $140 · First-time lodgers under 21 pay $0. All prices are fixed — no hidden fees.

What is the difference between GoTax and myGov?

myGov (myTax) is the ATO’s free DIY system — you are entirely responsible for your own return. GoTax provides a registered Chartered Accountant to review and lodge your return on your behalf. If the ATO ever queries your return, GoTax supports you. With myGov, you handle that alone.

What is the difference between GoTax and eTax?

Both GoTax and eTax are registered tax agent services. GoTax offers fixed pricing from $35, direct Chartered Accountant oversight with 40 years of experience, and ISO 27001:2022 certified security. Check current eTax pricing at etax.com.au.

Can GoTax help if I’ve never done a return before?

Definitely. GoTax is built for first-timers — no forms, no jargon, just plain-English questions that guide you through in minutes. Under-21 first-time lodgers also qualify for a free tax return through our Tax Virgins program.

 

GoTax — Registered Australian Tax Agent

ABN 20 199 523 025  ·  Tax Practitioners Board Registration 25498770  ·  ISO/IEC 27001:2022 Certified

8/718 Gympie Road, Lawnton QLD 4501, Australia  ·  Online tax returns available 24/7

Principal: Mark Walmsley CA — Chartered Accountant and Registered Tax Agent