Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Very easy to use - Thanks. - Storeperson
first time here
Easy to use
amazing
Uber
super easy, thank you would have had no clue how to do my rental property without the help haha
It was a good experience.
Amazing for a first time tax returner like myself!
i think gotax is real and it help
Super easy
Awesome accountants an will definitely be back next year!
Very good service
Awesome
A friend referred me too go tax best decision I made.
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
Good and easy
It seems like its going good so far
Happy
Thank you for your fun quirky website and quick response with help in the chatbox and on the phone.
This made a subject like taxation a bit fun to do.
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
Easy as 123
Best app for Tax Returns
Great
Excellent! - Retail Assistant
great service easy to talk to
Easy as to use
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
Education
SO SIMPLE!!! THANKS!!!
Very easy. Great
Makes Tax Fun !!!!
So much more easier to follow than going through MyGov ATO!
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Good
Great
Awesome easy to use
reasonably straight forward and online help was helpfull
Easiest Tax return lodgment I have ever done. Thank you!
pretty easy for my first time
So easy. Thank yous
My tax return is higher
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
Very good and easy to use!
It's so easy! - Retail Assistant
love GoTax helpful & easy to use
It was great thankyou so much. - Grocery Store Manager
nice and easy to use
Very formally behaved
Awesome and easy to complete! Usually tax returns are daunting to me!
Legend! - Fast Food Manager
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
Didn't know one could do their tax this way! Saved me money so thanks,
EASY HASSLE FREE TAX
Twas super easy to use and navigate
Thankyou. Very quick and easy and understandable during the whole process
This is so easy to follow and use I will use this next year
So far so good!!!
Quick and easy - Fast Food Cook
Very simple process - Chef
Easy to use - Truck Driver
Lyndall was such a fantastic help throughout the whole process. Will use again next time! - Child Care Worker
It's been a pleasure to use this app it's good
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
Nice program
Easy to follow. Great. - Enrolled Nurse
Easy to use
Easy
its was really good to use.
It was great and fast.
Easy to use and fun
Thankyou And good and fast service
Great
Thank you. So easy - Fitness Instructor
Had a excellent service for filing my tax returns.
Great having help available, just to click on and ask a question. - Administrator
easy as to use
Easy to use thanks
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
Good.
Only part I found hard was Medicare. I'm not even sure I have done it correctly.
It was surprisingly easy to fill out.
Great simple to use website - Salesperson
So far so good. - Florist
I really like to use this app for my tax
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
Very good
I am happy to get my tax return trough gotax.com
It's really good to have tax returns.
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
Super Easy and very helpful
Easy to use will use again
So simple, quick and easy!! Love it!!
Good
Amazing
EASY TO FOLLOW - Factory Worker
First time using this tax hopefully b good to come back
The process way easy, I understood it, it was good.
The team answer questions so amazingly and promptly i think i will use this site moving forward.
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
I would be pleased about this
Will use again in the future as My Gov app kept crashing!
Easiest way to do tax - Welder
Good service
Thank you its pretty straight forward
Legendary
Easy to use!
Best online tax refund service i have ever used! And easy.
Great service overall....
Great and easy
Amazing. 10/10 will use again. - Hardware Technician
Love using Go Tax so easy !!!
User friendly, very easy to use. - Insurance Consultant/Clerk
It's so easy
Wow. So easy so quick. Tax time is now no time policy
Easy to use. - Cabinet Maker
Good
AMAZING! - Financial Planner
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker
Excellent!
Amazing Experience and super helpful staff
Really easy to use!
Simple as - Storeperson
Quick and easy access
Choice team and app
first time getting a big refund
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
Good job!
Great system
Brilliant
Great tax return process
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
Lyndell was excellent. Thank you for all your help
Very helpful - Tyre Fitter
Good
Easy and quick! Thanks
It really helps me thank you so much
Well done
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
Very professional experience
Quick and easy to use online. - Wholesaler
Thank you for simplifying tax - Security Guard
That was amazing! Appreciate the time you guys made for the questions I had!
It was fast easy
Awesome cheers
That was the most fun I've ever had lodging my tax return (I'm serious!) Easy to follow, I enjoyed the fun quirks to each step, and it was super simple to understand. Thank you to the Go Tax team, I'll be using your online service again next tax season! - Security Guard
First time using it - I got interested due to the "Tax Virgins" statement where it said first-timers got their tax return done for free. I wasn't certain if this was those doing their first ever return or first return with GoTax. At the end I was told I'd need to pay the fee so I assume that it's for those doing their first ever tax
Not too bad generally easy. - Truck Driver
It’s ok
Thanks for making this dreadful task less annoying and more fun.
I have the honor to found this as it's so helpful and I hope they will help me to lodge my tax return.
Yes very good
This is my first time with Gotax, but easy and fast to claim. Thanks
Simple for a dummy like me.
You make it so simple - thanks guys
Very easy Tax return
This was the easiest and best online tax I've ever used. Thank you no stress at all
Great System & Easy to use
great
I actually love the process! We will like to bring you more people to do the tax!
The website really helpful especially for us for the first time submission.
Quick and Easy!!
Thankyou for all your help!!!
Great
Is all good
Very quick and easy - Construction Project Manager
It was very easy to use.
Staff help was fantastic
Very useful
Easy to use thank you
Very easy - Sales Assistant
So easy to do all done in 20 minutes.
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
Great service
It's easy and simple. Thanks. - Hotel/Motel Cleaner
Sensational program and service
Very approachable
Good service
Too easy!
Gotax it’s good it we’ll answer me straight away
Staff is very helpful. - Shop Assistant
Simple to use Love the brain
really easy to use with a bit of humor along the way
So easy and self explanatory
This was a easy online service for myself recommend to anyone cheers
Really helpful. Appreciate the service.
good experience
Excellent service
Lyndall was extremely helpful and so sweet!! If I could give 10 stars, I would!! :)
Very easy to use
lyndall was great help
Thank you
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
Easy as thanks
Thanks to the lady that helped me over the phone :-) - Public Servant
Terrific customer help!
Very helpful. - Tyre Fitter
Go tax a great service thanks
Very easy to use and very quick responses.