Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Amazing!! easy to use - Salesperson
Good
Awesome
Thank you. So easy - Fitness Instructor
Excellent! - Retail Assistant
It was surprisingly easy to fill out.
Gotax it’s good it we’ll answer me straight away
pretty easy for my first time
Simple to use Love the brain
first time getting a big refund
That was amazing! Appreciate the time you guys made for the questions I had!
Sensational program and service
first time here
Great system
So easy to use.Takes 5 minutes only.Had my return in under 2 weeks...best company for online returns.
Great! - Sales Assistant
Good.
This is my first time with Gotax, but easy and fast to claim. Thanks
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
Happy
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
love GoTax helpful & easy to use
Get my return done in minutes
Amazing Experience and super helpful staff
Easy to use. - Cabinet Maker
Great experience
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
thanks for making so easy and not hard to understand.
i think gotax is real and it help
Easy and quick! Thanks
Thankyou. Very quick and easy and understandable during the whole process
EASY TO FOLLOW - Factory Worker
Excellent service
Easy to use
Too easy!
It was a good experience.
It was great thankyou so much. - Grocery Store Manager
Great and easy
Easy to work with thanks
Very simple process - Chef
Yes very good
Great
It's been a pleasure to use this app it's good
Great company. Great to deal with
I use to do tax through etax but it didn't really make sense and i usually just repeated the previous years info.
Thank you its pretty straight forward
Wow. So easy so quick. Tax time is now no time policy
Easy to use
Very helpful - Tyre Fitter
Very easy - Sales Assistant
great people helped me it was easy and awesome
Very formally behaved
easy and great. thank you
easy to use thank you
My tax return is higher
You guys are awesome.
Nice program
A friend referred me too go tax best decision I made.
You make it so simple - thanks guys
Very easy to use
Easy to use - Truck Driver
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
Very helpful. - Tyre Fitter
Very easy to use and very quick responses.
Great System & Easy to use
Never though tax filling is so simple
Very easy Tax return
Go Tax made everything so easy and was very afordable thankyou
I was unsure what things are claimable The system educates/ provides me with informative choices to allow for a more informed decision. I became educated and gained an increased awareness on items they can claim. System works to support the user and encourage claimable items
Very useful
Was fairly easy
The best online tool for individuals and professionals to claim tax .easy to use
Great having help available, just to click on and ask a question. - Administrator
Easy to use thank you
Really easy to use
It was fast easy
Easy as
AMAZING! - Financial Planner
It's easy and simple. Thanks. - Hotel/Motel Cleaner
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
Amazing. 10/10 will use again. - Hardware Technician
It’s ok
Very easy to complete
Brilliant
Easy as 123
Awesome easy to use
Excellent Tool
nice and easy to use
Not too bad generally easy. - Truck Driver
its easy to use and the customer service is good. - IT Support Manager
Easy
All pretty straight forward. - Chef
Great
Didn't know one could do their tax this way! Saved me money so thanks,
First time using this tax hopefully b good to come back
Super Easy and very helpful
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
Best app for Tax Returns
All good All good
I really like to use this app for my tax
Good and easy
First time using it - I got interested due to the "Tax Virgins" statement where it said first-timers got their tax return done for free. I wasn't certain if this was those doing their first ever return or first return with GoTax. At the end I was told I'd need to pay the fee so I assume that it's for those doing their first ever tax
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Easy to follow. Great. - Enrolled Nurse
Simple as - Storeperson
So far so good. - Florist
Awesome accountants an will definitely be back next year!
So easy. Thank yous
Great. - Chef
Easy as thanks
Straight forward and easy to navigate - Office Manager
Love using Go Tax so easy !!!
very good
Very good service
You were awesome. - Tyre Fitter
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
Hi, Just letting you know I really liked your software to enter my details :-) It was indeed more 'fun' than the H&R and etax interfaces I have used in past years! Whilst my return isn't overly complicated, I must say gotax was the easiest, quickest and clearest interface of these by far! So thank you very much for that... It's great to finally be on a path to catch up all my older returns. On that, please can you lodge this, my 2019 return, as soon as possible. Then, hopefully it comes back from the ATO pretty quick before the big end of year rush starts, and I can then immediately and quickly enter my 2020, 21 22 and 23 returns through yourselves :-) Thanks again for the great service you are providing, looking forward to getting all my catchup returns submitted with yourselves :-) Much appreciated, Cheers, Carl.
The website really helpful especially for us for the first time submission.
really easy to use with a bit of humor along the way
Makes it so much easier. - Fibreglasser
So much more easier to follow than going through MyGov ATO!
Great!
I would be pleased about this
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
All good
Awesome and easy to complete! Usually tax returns are daunting to me!
I am happy to get my tax return trough gotax.com
It is easy and convenient - Cleaner
Easy to use and fun
The system was simple
Best online tax refund service i have ever used! And easy.
This made a subject like taxation a bit fun to do.
Is all good
Thank you for simplifying tax - Security Guard
Easy to use!
SO SIMPLE!!! THANKS!!!
Good
Great service
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
great
It really helps me thank you so much
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
It was great and fast.
Terrific customer help!
User friendly, very easy to use. - Insurance Consultant/Clerk
Great service will definitely use again. - Retail Assistant
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
Easiest way to do tax - Welder
Education
What I love, is that if you’re stuck on something, you can ask the live chat and they answer straight away. Great place to do tax, so easy!
Very easy to use being a newbie
Legend! - Fast Food Manager
Smooth process. Very helpful and systematic.
Great tax return process
So easy
It's so easy! - Retail Assistant
Super easy
Easiest Tax return lodgment I have ever done. Thank you!
Amazing for a first time tax returner like myself!
It seems like its going good so far
Thanks for making this dreadful task less annoying and more fun.
Was very helpful
It's so easy
Thank you for your fun quirky website and quick response with help in the chatbox and on the phone.
It's really good to have tax returns.
Quick and easy to use. I have recommended GoTax to other people as well now.
Good
amazing
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
Go tax a great service thanks
The team answer questions so amazingly and promptly i think i will use this site moving forward.
Thank you
I actually love the process! We will like to bring you more people to do the tax!
Excellent!
You made it so easy and informative. Thank you!!!
Legendary
good experience
Amazing!
Being able to complete 5 years worth of tax returns in around 15 minutes is a game changer. This service is unbelievable value and I wish I had discovered this years ago.
Great simple to use website - Salesperson
Well designed, easy to use site. Have recommended to many friends. - Sales and Marketing Manager
Great service, superb
Very easy to use and easy to understand!
Fantastic service. Easy to use. They giude u the whole way and make it thoroughly enjoyable
Easy to use will use again
Very professional experience
Easy to use thanks
great
Quick and easy will definitely recommend to others.
Good
Will use again in the future as My Gov app kept crashing!
Good service
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Made it easy with the team to chat to on the chat box
That was the most fun I've ever had lodging my tax return (I'm serious!) Easy to follow, I enjoyed the fun quirks to each step, and it was super simple to understand. Thank you to the Go Tax team, I'll be using your online service again next tax season! - Security Guard
I found the tax return pretty good. Especially the zone offsets. Normally I use etax but Gotax was way easier.
So far so good!!!
Amazing
Really helpful. Appreciate the service.