Let’s be real — anyone can say they’re good at tax…
But here at GoTax, we let the people talk. And by “people,” we mean Aussie taxpayers of all stripes — from side-hustling small business owners and ABN freelancers, to everyday workers lodging their individual returns for a sweet refund.
They’ve all got something to say — and spoiler alert: it’s mostly glowing.
So scroll through the love, the laughs, and the tax return success stories to see why GoTax has a 4.9⭐ rating (yep, it’s real).
When you’re ready, we’ll be here — no jargon, no stress, just great tax returns.
Good
You make it so simple - thanks guys
My first time with GoTax and using online Tax Return submission, very helpful and useful explanations from staff regarding deductions, expenses and their website. Someone always answers the phone, which in the age of online digitisation is a huge plus.
It really helps me thank you so much
All good
Amazing!
It seems like its going good so far
So simple, quick and easy!! Love it!!
Great experience
Being able to complete 5 years worth of tax returns in around 15 minutes is a game changer. This service is unbelievable value and I wish I had discovered this years ago.
Great service
Quick and easy to use. I have recommended GoTax to other people as well now.
Easy to work with thanks
Very simple process - Chef
It was fast easy
You were awesome. - Tyre Fitter
first time getting a big refund
The process way easy, I understood it, it was good.
Not too bad generally easy. - Truck Driver
This made a subject like taxation a bit fun to do.
Good
So far so good!!!
One of the easiest returns I have lodged, look forward to using it again in the future.
I'm 18 and found this super helpful to lodge my tax return. Free and easy to understand, just how it should be.
First time doing my tax return. It was made very quick and easy through this page. - Boilermaker
It's been a pleasure to use this app it's good
The best online tool for individuals and professionals to claim tax .easy to use
It's easy and simple. Thanks. - Hotel/Motel Cleaner
Lyndall was extremely helpful and so sweet!! If I could give 10 stars, I would!! :)
It was very easy to use.
easy as to use
very good
Awesome accountants an will definitely be back next year!
Thank you its pretty straight forward
thanks for making so easy and not hard to understand.
Easy to use thanks for your help. I will recommend to my colleagues at work to do their tax
User friendly, very easy to use. - Insurance Consultant/Clerk
Good.
Nice program
reasonably straight forward and online help was helpfull
So much more easier to follow than going through MyGov ATO!
Easy to use, and also prompted or reminded me of other expenses in the period that i would not have normal thought of or claimed. in the past Thanks
Such a great program quick efficient and help is On hand as you need it Great work team. Very happy with outcome
Thank you. So easy - Fitness Instructor
Quick and Easy!!
Simple to use Love the brain
Great
Awesome cheers
Great having help available, just to click on and ask a question.
Great
All pretty straight forward. - Chef
IT WAS A PLEASURE TO DO THE TAX WITH WE WILL BEING ARE TAX WITH YOU NEXT YEAR HAVE A NICE DAY,.
It's so easy
Terrific customer help!
its was really good to use.
I had to do my tax for the first time so I went searching for tax agents and GoTax came up. To be honest, I found it really easy to use. I would definitely use them again.
Thank you Gotax my experience has been hassle free and a easy process. Highly recommend.
EASY TO FOLLOW - Factory Worker
I had to teach myself to read and write later on in life and I don't understand tax at all, but with Gotax I could just do it myself. It was very very easy and If I can do it, anyone can do it. It was absolutely brilliant, I'll definitely be using it again. Aged Care Worker
Very professional experience
It is easy and convenient - Cleaner
Great company. Great to deal with
Very easy to use and easy to understand!
Thank you for making it super easy for a not so intelligent person like me haha :P - Bartender
It was surprisingly easy to fill out.
Very formally behaved
So easy. Thank yous
Great and easy
Easy to use and quick
Excellent!
Easy to use thank you
It's so easy! - Retail Assistant
Super easy
Makes it so much easier. - Fibreglasser
Very approachable
Easy to use and fun
Best app for Tax Returns
i think gotax is real and it help
Simple as - Storeperson
Good and easy
Great system
Gotax it’s good it we’ll answer me straight away
It’s ok
pretty easy for my first time
Thank you
Lyndell was excellent. Thank you for all your help
Very good service
Great
Love it! Makes tax time simple & fun :) - Retail Goods Buyer
Great tax return process
Best online tax refund service i have ever used! And easy.
Great!
Was very helpful
Very easy to use and very quick responses.
easy to use thank you
I use to do tax through etax but it didn't really make sense and i usually just repeated the previous years info.
Easy to use
Very helpful - Tyre Fitter
Straight forward and easy to navigate - Office Manager
good experience
great people helped me it was easy and awesome
Great simple to use website - Salesperson
You made it so easy and informative. Thank you!!!
Really easy to use!
Thankyou. Very quick and easy and understandable during the whole process
Very good and easy to use!
I have the honor to found this as it's so helpful and I hope they will help me to lodge my tax return.
Easy as to use
Amazing for a first time tax returner like myself!
amazing
Very useful
Awesome. Thanks a lot, my first time doing tax return made easy. Thanks. - Tow Truck Driver
Great System & Easy to use
its easy to use and the customer service is good. - IT Support Manager
Quick and easy access
Love using Go Tax so easy !!!
It's really good to have tax returns.
Thankyou for all your help!!!
Simple for a dummy like me.
Very simple and fast services
Great service, superb
Thank you Gotax for a smooth user-friendly interface. Never thought filing tax returns would be so easy. Very happy and satisfied and definitely recommend to my friends and colleagues. Special thanks to "Lyndall" for her constant support and guidance. Being first-timer, I was very nervous to do it myself and she was very patient and answered all my queries. Thank you "Lyndall" :-) Cheers !!
Easy to use thanks
Staff help was fantastic
So far so good. - Florist
Good
Really easy to use
Very patient when dealing with someone new into the country. Friendly staff and great value for money.
SIMPLE EASY FUN! YOU GUYS ALWAYS GET ME THE BEST REFUND! THANKS SO MUCH GOTAX TEAM!
Very easy - Sales Assistant
Legendary
Easy as
I find it easy to navigate and was able to call for help twice - Easy Peasy! - Receptionist
Easiest Tax return lodgment I have ever done. Thank you!
Happy
Choice team and app
Awesome easy to use
Only part I found hard was Medicare. I'm not even sure I have done it correctly.
Get my return done in minutes
A friend referred me too go tax best decision I made.
While processing my return I had to ask for help on a few things, Lyndall responded so quickly each time and was super helpful. I will be using go tax next year too!
Enjoyed using this site.
The team answer questions so amazingly and promptly i think i will use this site moving forward.
Easiest way to do tax - Welder
Sensational program and service
Had a excellent service for filing my tax returns.
This was the easiest and best online tax I've ever used. Thank you no stress at all
Great. - Chef
Good service
SO SIMPLE!!! THANKS!!!
Didn't know one could do their tax this way! Saved me money so thanks,
Got a bit confused with the pension section but otherwise a GREAT experience, best self-lodging I've ever been able to do, thank you. - Dental Assistant
Very fast
Very easy to complete
really easy to use with a bit of humor along the way
The website really helpful especially for us for the first time submission.
That was amazing! Appreciate the time you guys made for the questions I had!
Thankyou And good and fast service
Super Easy and very helpful
Smooth process. Very helpful and systematic.
Great service overall....
Easy as thanks
I'm new and it's so good I couldn't ask for anything better than this
super easy, thank you would have had no clue how to do my rental property without the help haha
This was a easy online service for myself recommend to anyone cheers
Excellent Tool
Uber
Quick and easy - Fast Food Cook
Education
Awesome service. Easy instructions and the accountant was very helpful. Thanks Gotax. - Aged Care Nurse
easy and great. thank you
Amazing website for people like me who do not have more knowledge regarding Australian tax. Thank you gotax.com.au
Yeah I like using gotax I never have a problem receiving my tax and they are very helpful if you make a mistake and helping you buy the phone
Love this program. - Sales and Marketing Manager
Easy
Great! - Sales Assistant
Easy to use!
Such a great experience I'm back for another round, thanks GoTax. You're dorky humour kept me going through the boring bits and when I stopped to have a break from it, you sent enough reminders for me to get back to filling in the boxes.
Good job!
Easy and quick! Thanks
It was a good experience.
Go Tax made everything so easy and was very afordable thankyou
Very helpful. - Tyre Fitter
Makes Tax Fun !!!!
lyndall was great help
All good All good
Made it easy with the team to chat to on the chat box
Well done
Great having help available, just to click on and ask a question. - Administrator
great
Is all good
Thanks for making this dreadful task less annoying and more fun.
Was fairly easy
great service easy to talk to
First time using this tax hopefully b good to come back
Amazing
EASY HASSLE FREE TAX
So easy to do all done in 20 minutes.
Very easy to use being a newbie
Amazing Experience and super helpful staff